Refund Policy

The return and refund policy can be applied in the following cases:

1.The merchandise is damaged or misdirected.

2.Merchandise is not as described.

3.The customer makes the request within seven days of receiving the merchandise and the merchandise has not been used.

For returns or refunds, please contact within seven days of receiving the item. A refund will be given to the seller or the correct item will be resent. Return requests cannot be accepted if the item has been used or if the return request period has passed.

MYao provides a straightforward warranty that is processed in the most hassle-free way possible. Please refer to products Manuals for the warranty timelines of various products, as warranty periods differ according to models.

This limited warranty provided by the manufacturer in no way affects a potential statutory warranty provided by law.